Anthem Tax Services Review

The Basics

Anthem Tax Services has provided tax relief services since its inception in September 2010, but its founders have a combined amount of over 30 years of experience in tax preparation and tax law. An up-and-comer in tax relief, the firm represents clients nationwide and the website states their foundation is built on trust, service, honesty, integrity, and education.

Number of In-House Tax Experts

According to their website, Anthem currently has 30 tax professionals employed. Under the “professionals” umbrella, they have several partners, resolution assistants, enrolled agents, and consultants, but they do not advertise any CPAs.

Success Rate

Anthem Tax Services’ website boasts some powerful statistics such as “millions of dollars saved in back taxes.” This is supplemented by some on-site customer testimonials, as well as a 100% money back guarantee if you are not satisfied with your outcome. It should be noted that the time limit on the money back guarantee, if any, is not clearly defined.

Customer Experience

Anthem has maintained an A+ rating on the BBB for the past 6 years. There are 11 official complaints listed on their profile, but considering the scope of their practice and how many clients they have served or interacted with, this shouldn’t be considered outstanding. Common themes in these claims include miscommunication and being passed off to multiple people, who each claimed they would be the client’s main point of contact. Anthem has responded to each complaint and appears to offer reasonable solutions for each claim.

Overall

Anthem Tax Relief is accredited by multiple organizations and has the knowledge necessary to handle most tax liability cases. However, customer communication and updates within this firm appear to have lots of room for improvement, so you may have to do some pushing and prodding to stay on top of your case.